Enhanced Phone Answering

Telephone Answering Service Philadelphia, PA, & NJ

Our telephone reception team has been carefully selected and trained. Their focus in telephone answering is on customer service, their goals are to represent your organization intelligently and reliably and ensure that you receive the communication you need, when you need it. 

To provide our staff with the information they need, we at American Executive Centers have developed our own proprietary communications software. The Executive Office System, a Windows based software product, is designed to enhance all aspects of your business communication.  Developed over a period of 5 years, it is currently the pre-eminent communications package in the Executive Suite Industry. 

Instant access to your Executive Office System profile provides the team with detailed information about your company and important clients, along with special instructions on how to handle your calls.  You can leave detailed "if" instructions that are displayed on the telephone receptionists' computer screen instantaneously as they answer your incoming calls.  As a client, you will be able to update your information on the web with our client services website. 

The key components of the system include:

  • Your company profile and description
  • A list of your important callers and not so important callers, complete with instructions on how to prioritize these calls
  • Any detailed "if" instructions you may have left with us and what to do "if" a particular person calls
  • Your schedule, if you have made that available to us

Our team has been carefully selected and trained to use these tools. Their focus in telephone answering is on customer service, their goal is representing your organization intelligently and reliably.

Call 800-736-6034 to arrange for a complimentary tour of one of our facilities.

 

 

Seven Greater Philadelphia Area Locations

Choose the Pennsylvania or New Jersey office location that fits your needs, or choose several offices to enhance your image.